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Background
Effective post‐pandemic telehealth (TH) requires understanding patients' characteristics and perceptions, which have not been established in broader clinical services and are independent of TH appointments.
Aims
To understand medical patients' characteristics and perspectives on using TH.
Methods
General medical patients in a statewide tertiary hospital in Victoria, Australia received...
Background
The Coronavirus disease 2019 (COVID‐19) pandemic has had a major impact on healthcare services with many changes to telehealth care delivery. More information is needed about the patient perspective of telehealth in hospital services and the potential costs and benefits for patients.
Aim
To measure patients' evaluation of telehealth, preferences for telehealth versus in‐person appointments,...
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