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Knowledge of in-the-field software operation is a broad but ill-defined and fragmentarily supported subject and it is unclear how software vendors can take advantage of such knowledge. This paper introduces and defines software operation knowledge to unify existing definitions, and presents an empirically evaluated framework that is designed to aid product software vendors in gaining insight in the...
Project organizations generally do not know how to stimulate knowledge sharing. Besides, the implementation of a knowledge management system to stimulate knowledge sharing often fails. Literature shows that there are several techniques to measure communities of practice, individual, and organizational performance. But which technique should be used? Although discussed by several authors, there is...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.