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This paper proposes a two-dimensional lens to examine government capacity in developing countries. In addition to the conventional approach of assessing policies and institutions to examine government capacity, we propose that the development of e-government services should be a second axis of analysis in the current informatized world. Clustering analysis is implemented to examine how certain policies...
Mobile Government (m-Government) is the use of mobile technologies within the government administration to deliver public services to citizens and firms. It is quickly emerging as the new frontier of service delivery, and transforming government by making public services more accessible to citizens. Governments in developing countries are increasingly making efforts to provide more access to information...
E-Government implementation pursuit is rising because of its potential and positive impacts. However, the complexity surrounding its implementation process is the same worldwide and little attention has been focused on defining e-Government implementation process and subsequent outline on how to tailor the process based on specific user needs and requirements. Due to extensive challenges arising from...
The Internet has become one of the most significant information technologies to help sharing knowledge and making better decisions. Recently, the Internet penetration rate has increased dramatically in Latin America, but 80% of the population still has not accessed the Internet yet. Thus, it is necessary to explore an effective way to increase the Internet penetration rate in Latin America. This paper...
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