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VASEM is a methodology to be aware of service values among participants and to analyze values' relationship to direct service system design. Value model is an important part in VASEM, and is foundation of value analysis. Ocean Transportation Service is a typical service system. Take it as a case, we verify the usability of value model in a certain field. We analyze the values in Ocean Transportation...
This paper presents a service resource management system. It is oriented to both single and integrated service resources and manages every stage of service resource lifecycle efficiently which includes registering, publication, usage, destruction processes. To satisfy different specific service area, the developer only needs to configure the template provided by the service resource management system,...
Marine logistics service is one of the fundamental production services supporting the import and export businesses of other industries. The current marine logistics service eco-system formed spontaneously, and during its development, various types of service providers were stepwise imported and complex business collaborations formed between them. Based on our investigation on marine logistics services...
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