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This paper develops a new optimization approach for evaluating and selecting a set of best practices for implementation at strategic business units (SBUs) of an organization. Based on the balanced scorecard and multiattribute decision making, an evaluation model is developed to generate a relative contribution value for each best practice to indicate the degree to which it influences the achievement...
This paper presents a new evaluation model for managing performance measures of an enterprise resource planning (ERP) implementation project team in an organization. With the performance measures classified into four strategic perspectives of the balanced scorecard, the evaluation model enables the goal alignment between the project team and the organization. A new algorithm using the concept of multi...
This paper presents a new evaluation model for the general evaluation problem of the critical strategy which can facilitate a successful enterprise resource planning systems implementation for achieving both global goals of an organization and local objectives of its business units. Based on a cascaded balanced scorecard (BSC) framework, the evaluation model effectively enables the goal alignment...
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