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This paper develops a new integrated evaluation and planning approach for implementing a given set of best practices in a prioritized and phased manner. The best practices are implemented for achieving lower-level business unit objectives and higher-level strategic goals of an organization. With a multiattribute decision making algorithm under the balanced scorecard (BSC) framework, a new evaluation...
This paper develops a new optimization approach for evaluating and selecting a set of best practices for implementation at strategic business units (SBUs) of an organization. Based on the balanced scorecard and multiattribute decision making, an evaluation model is developed to generate a relative contribution value for each best practice to indicate the degree to which it influences the achievement...
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