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ICT systems are made of software, middleware and hardware components and are usually distributed over a network. Middleware and hardware components are combined on what is usually designated an "IT Infrastructure (ITI)". It is upon that ITI that application software is run. The topology of that ITI poses constraints on software algorithms, data structures and software configuration, due...
The early stages of new product development, called the Fuzzy Front End (FFE), are essential for the success of innovation. Therefore, various software tools have been proposed to support FFE activities. However, little evidence is provided about the benefits of using such tools. The objective of this study is to present evidence that will assist industry practitioners to make informed choices about...
Meetings take a large amount of time, and frequently, meeting facilitators are called in to help steer the meeting in the right direction. Unfortunately, facilitation is still something of an art. To assist facilitators, the thinkLet technique has been proposed. Through the use of thinkLets, facilitators may plan the meeting beforehand, deciding which activities to perform at each point. However,...
Dealing with work groups is a challenge for organizations where projects are the main focus. During their activities if cooperation is not adequately coordinated and well supported it can provoke significant delays on the project or can put the final product quality at risk. The goal of this paper is to describe the risks control module, named Risys, to support the execution of project developed by...
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