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This paper suggests a typology of convergence for digital contents service in an attempt to investigate the characteristics of service innovation. The convergence of digital contents service is identified as the recombination using the multi-source into a new innovative service. Thus, firstly, the structure of digital contents service is defined. Secondly, the typology of convergence for digital contents...
Despite the fact that the service concept generation is considered as a key factor for success of new service development, relatively little attention has been paid to how to generate new service concepts. In response, this paper proposes a novel approach to generation of new service concepts based on ontology integration. Since ontology aims to capture the specification of concepts in a specific...
Today, quality of service (QoS) is reckoned as the crucial element of strategic competitiveness and the hallmark of commercial success in mobile business. In response, various approaches have been developed and applied in evaluating service quality. However, due to the intrinsic subjectivity and invisibility of customers' perception, conventional approaches are subjected to some shortcomings in measuring...
With the increased interest of m-business, there have been a lot of studies about the business model (BM) on m-business in not only academic field but also commercial field. Among them, the classification of m-BM and analysis of BM patents are some of the main topics in the BM research areas. Previous researches on the classification of m-BM and BM patents can give us the initiating issues of BM on...
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