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The issue of communication media selection dominated all other considerations for setting up an online environment. Three media selection theories were selected to predict a group of media selection activities and compared their results with the real selections. It was found that the Media Fitness Theory was more effective than other two. Instant messenger was identified to be a promising communication...
Instant messenger is popularly used by students in colleges. But nearly no instant messaging software is designed specifically to facilitate the education needs. An instant messenger named IQU is introduced in this paper. The background techniques, system structure, implementation and related issues are discussed. Furthermore, the potent usage and influence of instant messaging on online education...
Basic ideas that providing explanation to the movement of information in information systems were proposed in the light of regarding information as a kind of matter. It was suggested that information had both "momentum" and "energy". The momentum of information provided explanation for the dynamic behaviors, and the energy of information provided explanation for the static attributes...
Web forum was a fully developed, cheap and popular medium to support online communication. But most of the Web forums still followed the basic table view interface inherited from the antique Bulletin Board System (BBS). The rigid interface limited context perception by users. To avoid troubles of software developing, many Web service providers choose free package (such as the Discuz!) to deploy their...
Communication is important for successful services, and media selection is the key for communication. However nearly all previous research focused on qualified researches. In this research, quantified analyses on media selection in IT and consulting companies are made using media fitness framework (MFF). Moreover, selections from China and Japan were compared. FTF and email are found to be two of...
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