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This study investigated the extent to which knowledge management (KM) and innovation management (IM) practices differ across the manufacturing and services sectors. An extensive review of the literature was conducted, followed by the application of a theoretical model and quantitative analysis of a comprehensive survey of 1141 Australian managers. Results yielded both similarities and differences...
This qualitative research examined the links between knowledge management (KM) and innovation in 16 Australian manufacturing and service organizations that exhibited successful innovation and robust KM practices. A review of the literature indicated the contributions of KM to systematic innovation capability. Using a multiple cross-case analysis methodology and applying a framework of sustained innovation...
This study examined the components of knowledge capability and its relationship with organizational performance. Using factor analysis on a data set from Australia, valid components were confirmed as internal, collaborative and competitive capabilities. Knowledge capabilities were found to be significantly related to both innovation outcomes and the ultimate financial performance of firms, particularly...
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