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Online-store has become more and more popular in recent years. It has brought great benefits for the business. In the intense competitive environment, in order for an online-store to gain strength and competitive edge, it needs to possess a strong store image and to keep and satisfy its customers. In this paper, a model of relationship among online-store image, customer satisfaction and customer loyalty...
In context of keen competition among the online shopping platforms, sellers and developers are finding critical factors of recommendation system that could impact customer experience. In consideration of this, we propose a research model that examines the effects of two characteristics of recommendation, i.e. recommended way and recommendation performance, on customer online shopping experience. The...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.