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Checklists form the basis of procedural standardization in the airline cockpit, with the help of which safety-critical measures become a routine part of flight crew task management. In this paper, we discuss the normal checklist use and its problems as a socio-material practice. We show how routine problems in checklist use are resolved, and point out how procedural and interactive backups function...
We analyze the multi-dimensional organization of action in aviation, focusing on the repairs that derive from parties’ orientation to several sources of knowledge in which current information provides corrections for errors occurring earlier at the organizational and local levels. We suggest that the analysis of the coordination of talk and action can inform us about the multi-dimensional nature of...
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