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We consider an M/G/1 queue with the following form of customer impatience: an arriving customer balks or reneges when its virtual waiting time, i.e., the amount of work seen upon arrival, is larger than a certain random patience time. We consider the number of customers in the system, the maximum workload during a busy period, and the length of a busy period. We also briefly treat the analogous model...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.