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The Software-as-a-Service (SaaS) model is a novel way of delivering software applications. In this paper, we present an analytical model to study the competition between the SaaS and the traditional COTS (Commercial off-the-shelf) software. The main research goal is to analyze the pricing strategy of the SaaS in a competitive setting. The model captures the most salient differences between the SaaS...
This year the Impacts of Information Technologies on Consumer Activities and on Business Operations minitrack at HICSS has accepted a total of seven papers that explore the increasing complex roles that advanced information technologies play in businesses.
We present empirical and analytical results of our research that focuses on improving the Open Access (same day appointment) models for scheduling patients in a family practice setup. We show the value of dynamically incorporating the effect of anticipated behavior of patients on the expected load of the clinic. We find that many policies outperform OAP but when delay costs are introduced OAP is still...
This year the Impacts of Advanced Information Technologies on Business Operations minitrack at HICSS has accepted a total of eight papers which explore the increasing complex roles that advanced information technologies play in businesses. The eight accepted papers are as follows.
We investigate the differences between groups and individuals in newsvendor ordering behavior by a laboratory experiment under the tournament competitive environment. We also study the association between newsvendor decision making and the decision-making styles measured by the General Decision-making Style (GDMS) inventory. We observe that group decision making is not always superior to individual...
This year the Information Issues in Supply chain and in Service System Design minitrack at HICSS has accepted a total of seven papers on important and highly relevant topics in supply chain, service system design, and other emerging research areas.
Our research aims to extend the literature by empirically investigating a few critical aspects of the Newsvendor decision making problem that have not been studied before. First, we look at the impact of playing the game in a competitive (tournament) environment, where all subjects in the room are ranked by their profits after each round. We also study the impact of incrementally adding "decision...
We analyze how telemedicine can be employed in preventive care of diabetic patients. From different perspectives, we discuss conditions under which telemedicine based diabetic retinopathy detection can be cost effective when compared to referring patients to an eye doctor for a standard dilated eye examination. We analyze how success of this program can depend on the prevalence and incidence of retinopathy...
The typical family physician, or specialist, sees patients on a scheduled basis for physical exams, chronic care management, or a pre-determined follow-up. They also handle 'emergency priority' visits by their patients - handling unexpected clinical conditions such as flu, rapid blood pressure increase, or a sudden allergic reaction to a maintenance drug. This happens as the patients prefer care continuity...
This year the Information Issues in Supply chain and in Service System Design minitrack at HICSS has accepted a total of eight papers on important and highly relevant topics in supply chain, service system design, and other emerging research areas.
Cognitive effort and knowledge sharing play a critical role in the successful completion of knowledge intensive collaborative tasks. Such tasks require extensive coordination and sense making to facilitate joint problem solving and the creation of shared mental models. Furthermore, multiple heads often come with multiple stakes and perspectives, which can lead to conflict and often require trust building...
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