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This paper is concerned with international tourism and the Islamic religion, using the example of Malaysia as a case study to illustrate the problems and opportunities which arise when the two come into contact. Some general observations are made about the difficulties of the relationship, and conflicts between religious practices and tourist demands are identified. The authorities in Peninsular Malaysia,...
The tourism industry is prone to crisis and disaster which must be planned for and managed. The paper analyses the early reactions of Singapore Airlines to the crisis caused by the first fatal crash in the history of the main company within the context of crisis management theory. The accident is explained and company responses are reviewed, with emphasis on the communication strategies adopted and...
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