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As a new type of management pattern, “cluster supply chain(CSC)” can help SMEs to face the global challenges through all kinds of collaboration. However, A major challenge in implementing CSC is the gap between theory and practice in the field. Based on the background, this paper presents an analytic framework, which integrates methods from value network modeling, agent oriented modeling and service...
On the basis of research literature of knowledge transfer, the paper investigates how the characteristics of a communication channel affect the knowledge transfer intention and behavior of customer. The findings show that both perceived usefulness and perceived ease of use of transfer channel are the main factors that influence knowledge transfer intention of customer. Using social exchange as a theoretical...
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