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Over the last twenty years, research on inclusive design has delivered a wealth of publications and initiatives, forming an emerging knowledge base for inclusive design. The inclusive design knowledge base breaks down into two discrete areas – understanding end users from many different perspectives, and understanding the information needs of the knowledge users (e.g. designers) who are involved in...
The DBA Inclusive Design Challenge and the Challenge Workshops organised by the lead author has exposed numerous design teams to the benefit of working with extreme users – this paper will analyse the challenges and benefits of this approach to inclusive design and suggest how the lessons learned from competition can be transferred into design practice.
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