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In managing multimedia services, it is important to understand how network performance affects user experience. The model presented in this paper aims to estimate user perception of video quality based on defect events, which are automatically classified by machine learning techniques. The underlying principle of our model is that human experience is event-based and there is a strong correlation between...
Multimedia services have become a dominant part of the network and content provider's service portfolio. A formal modeling methodology for video quality assessment not only affords the providers a clear cause-effect management view of their services, but also helps to guide management and planning operations. We examine the relation between network performance and perceived video quality through VIDAR,...
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