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Business process management system is the base of realization of Economic Business. Exact business process models can ensure the normal running of business process management system. With the constantly change of market requirement, process models don't keep stable. There are large mount of process logs in business process management system. These logs involve information of various business processes...
In this article, an analytic hierarchy process (AHP) approach is described and applied to a fuzzy synthetic evaluation on customer loyalty of commercial banking industries. Results of the AHP show that the customer loyalty coefficient of certain commercial banking enterprise is within the "very promising" range. In addition, the results also show that repeat purchase intention, referral...
B2B electronic marketplaces have been increasingly transforming the way that organizations conduct trading activities, few studies have systematically examined factors that influence organizations' adoption of such innovative business channels. Drawn on the transaction cost theory and the relational exchange theory, this paper proposes a unified model of e- marketplace adoption by integrating transactional...
The development of Internet has fostered giant online customer to customer (C2C) marketplaces operating globally. Because of internetpsilas uniformity and standardization, will consumers demonstrate similar behaviours in the uniform platform? From national and cultural perspectives, we attempt to investigate eBaypsilas mechanisms and userspsila habits of using a similar platform by observing the transaction...
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