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With the emergence of massive social media, massive social networks have led to a huge interest in data analysis. In this paper, we propose an empirical study on several massive social networks including 4 mobile call graphs, a fixed-line call graph, two co-authorship networks and two Email networks. We find that call graphs tend to be more locality than the co-authorship networks and Email networks...
As acquiring and retaining the most profitable customers are challenging tasks of service providers, various CRM tools are used to support these processes. Traditional CRM methods focus on various customer profitability models in different scenarios based on their past profit contribution. Social network analysis provides a natural way to understand the relationships between customers; however, this...
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