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Previous studies have focused on serveral aspects of CRM (Customer Relationship Management). However, there is a lack of research that focuses on the customer segmentation of shipping enterprises using data mining. Data mining technology can be used to in modern CRM to greatly enhance it function and efficiency. Based on the technologies of clustering and classification in data mining, this paper...
In order to mining the organizational setting and interactions among coworkers from workflow logs, we define metrics to establish the relationships among originators by analyzing the information in the workflow logs. Generate relation networks from the workflow logs by applying the handover of work metric. By applying these methods, we can construct the corresponding relation networks which reflects...
This paper considers a continuous capacitated facility location problem without a priori knowledge of the desired number of facilities. The demand locations and volume are known to the decision maker. A new hybrid evolutionary algorithm combining variable-length GA (genetic algorithm) and PSO (particle swarm optimization) together is proposed to solve the problem. For variable-length GA, the chromosome...
In order to mining the organizational setting and interactions among coworkers from workflow logs, we define metrics to establish the relationships among originators by analyzing the information in the workflow logs. Three methods for mining organizational structure from workflow logs are presented in this paper, default mining, mining based on the similarity of activities and mining based on the...
This paper analyzed some problems existing in the business search engine when it searched the special fields, and then put forward a set of search engine scheme about data warehouse design based on data mining. It applied the improved association rules algorithm to text clustering algorithm. At the same time in combination with the advantages of J2EE architecture in system development, this paper...
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