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Emergency command and control centers (CC) are integrated facilities to assist and handle crisis situations. In these CCs, operators suffer both with information shortage and overload. This paper focuses on the information overload problem. Operators often do not have adequate access to information that may be relevant in the decision-making process. In many CC centers, information is stored without...
As the environment becomes competitive, organizations must develop the ability to quickly adapt to changes, becoming flexible and responsive. The decision making process should be quicker and more assertive, leading to action. Organizations need to make the right choices and implement them as decided. It is important that organizations be aware of the implementation of decisions and its impact. Monitoring...
Good decisions require good understanding of the problem, the context and available options. This knowledge, in general, is dispersed through several, frequently unidentified, individuals. Collecting, filtering and putting together the relevant knowledge pieces to create solutions are difficult tasks. Many domains fit this scenario of distributed knowledge and creative solution's needs including governmental...
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