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Emergency command and control centers (CC) are integrated facilities to assist and handle crisis situations. In these CCs, operators suffer both with information shortage and overload. This paper focuses on the information overload problem. Operators often do not have adequate access to information that may be relevant in the decision-making process. In many CC centers, information is stored without...
Design is a knowledge intensive activity, which depends on information to be undertaken. Previous designs, recent innovations, new techniques and materials must be taken into account when working on a new project, whatever its nature. Designing a plan is no different from designing a physical artifact, in that several constraints and requirements must be taken into account. Therefore, a collaborative...
Scenarios are cornerstones of emergency plan development because they help emergency managers envision a hypothetical real situation that may occur in the future. Scenarios are composed of events, but this is not enough to reach their entire potential. The use of scenario variables along with CIA-ISM approach can be used to support the generation and interrelation of events, expanding thereby the...
In major disasters it is common to install command posts close to the affected areas, in which a unified command, composed by people with different skills and goals, works together to resolve the situation. A major difficulty when supporting this command post is filtering the information that should be available and providing it at the right time to the right people. Through the application of Cognitive...
Meetings take a large amount of time, and frequently, meeting facilitators are called in to help steer the meeting in the right direction. Unfortunately, facilitation is still something of an art. To assist facilitators, the thinkLet technique has been proposed. Through the use of thinkLets, facilitators may plan the meeting beforehand, deciding which activities to perform at each point. However,...
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