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A key aspect of engineering change management is the efficient handling of engineering changes within the product development process. Thus, performance measurement criteria, i.e. performance metrics or Key Performance Indicators, are often used in a variety of domains to either reveal performance deficit or improve a certain process. However, in the field of engineering change management the literature...
When reengineering or improving an engineering process, it is important to systematically examine the process for possible weak spots. Complexity metrics, which describe how ??complex?? a possible part of a process is, are a means of doing so. Using them, every single element of a process (e.g. activities, resources,...) or groups of elements can be reviewed, and those exhibiting distinctive features...
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