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Nowadays companies are rapidly moving towards transforming their business into digital businesses. Being digital often means exploiting emerging technologies to enable new ways of serving customers. This paper presents two digital tools that have been designed to drive innovation in maintenance operations. A remote assistance collaboration tool combining wearable technologies and augmented reality...
In the last years, the use of web 2.0 has modified common organisational and operative practices. This has led "knowledge workers" to change their working practices through the use of Web 2.0 communication tools. Unfortunately, these tools have not been integrated with existing enterprise information systems. This is an important problem in an organisational context, because knowledge of...
The ability to quickly identify and rapidly apply effective business practices makes the difference between companies that manage to remain competitive even in crisis situations and companies that suffer from short-term market changes. To seize the opportunity to adapt their business practices according to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to improve the workspace...
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