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This work is based on the investigation of the passive Quality of Experience (QoE) monitoring of Over-The-Top (OTT) applications at the user terminal with the perspective of the Internet Service Provider (ISP). The contribution is multi-fold. Firstly, we investigate the advantages and drawbacks of QoE monitoring at the user terminal by highlighting the roles of the different entities involved in multimedia...
In this work, we propose a QoE-aware collaboration approach between Over-The-Top providers (OTT) and Internet Service Providers (ISP) based on the maximization of the profit by considering the user churn of Most Profitable Customers (MPCs), which are classified in terms of the Customer Lifetime Value (CLV). The contribution of this work is multifold. Firstly, we investigate the different perspectives...
The objective of this work is the investigation of a possible collaboration between Over-The-Top (OTTs) service providers and Internet Service Providers (ISPs), which is centered around the Quality of Experience (QoE). Initially, we define a reference architecture with the required modules and interfaces for the interaction between the two providers. Then, we focus on the modeling of the revenue,...
HTTP adaptive streaming technology is now widely adopted in multimedia services because of its ability to provide adaptation to the streaming context, especially characteristics of end-user devices and dynamic network conditions. There are various studies targeting the evaluation of the Quality of Experience (QoE) in this framework. However, none has considered the scenario of the user changing the...
In this paper, a first approach for evaluating the Quality of Experience (QoE) for IoT (Internet of Things) applications is presented. Firstly, a layered IoT architecture is analysed to understand which QoE influence factors have to be considered in relevant application scenarios. Secondly, we introduce the concept of Multimedia IoT (MIoT) and define a layered QoE model aimed at evaluating and combining...
The interactivity in multimedia services concerns the input/output process of the user with the system, as well as its cooperativity. It is an important element that affects the overall Quality of Experience (QoE), which may even mask the impact of the quality level of the (audio and visual) signal itself on the overall user perception. This work is a preliminary study aimed at evaluating the weight...
In this paper, a Quality of Experience (QoE)-aware Smart Home Energy Management (SHEM) system is proposed. Firstly, a survey has been conducted on 64 people to investigate the degree of satisfaction perceived when the starting time of appliances was postponed or anticipated with respect to the preferred time. Secondly, the results were clustered in different profiles using the k-means algorithm to...
Un-interoperability issue is herein defined as the unfeasibility (or at least difficulty) of integrating the results of different modelling activities to broaden the range of scenarios where the integrated model can be applied. Given the huge number of parameters to be considered when defining a Quality of Experience (QoE) model, many different QoE models have been proposed in the literature. Each...
In this paper, we analyze the combination of Vehicular Ad-hoc NETworks (VANETs) with the Social Internet of Things (SIoT), i.e., the Social Internet of Vehicles (SIoV). In the SIoV every vehicle is capable of establishing social relationships with other vehicles in an autonomous way with the intent of creating an overlay social network that can be exploited for information search and dissemination...
We propose a rate control scheme for multicast streaming scalable 3D video sequences over wireless ad-hoc networks. We consider 3D colour plus depth video sequences encoded with the Scalable Video Coding (SVC) model. The scheme is designed to maximize the overall quality of the decoded video as perceived at the user-side by resorting on a reduced-reference (RR) video-quality estimation approach. The...
In this paper we present a study aimed at assessing the Quality of Experience in video streaming when the user is employing a tablet devices. The study has been conducted on a database containing subjective assessment scores relative to 216 streaming sessions of video sequences encoded with H.264/AVC and corrupted by typical wireless channel transmission errors. Four 20sec-long video sequences at...
We propose a source-rate control scheme for streaming video over a wireless channel. The scheme is designed to maximize the quality of the decoded video as perceived at the user-side by resorting on a reduced-reference video-quality estimation approach. The advantage is that the measured video quality, which drives the rate-control algorithm, is obtained after channel errors and error concealment...
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