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The workflow models of the patient journey in a Pediatric Emergency Department (PED) seems to be an effective approach to develop an accurate and complete representation of the PED processes. This model can drive the collection of comprehensive quantitative and qualitative service delivery and patient treatment data as an evidence base for the PED service planning. Our objective in this study is to...
The purpose of this paper is twofold: to depict the patient's journey in operating block of the hospital and to provide a flexible model that matches the reality. In operating block of Jeanne de Flandres Hospital, a daily meeting is held in order to establish the operations that will occur the next day. Organizing a schedule in these circumstances leads to a loss of time and can often lead to conflictual...
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