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In E-business age, Customer Relationship Management (CRM) has become a key factor in business success. Recent interest in relationship management and relationship marketing has led many firms to consider how to improve customer retention rates. In this paper, authors studied the characteristics of CRM system based on the environment of E-business, and supplied the solution of CRM system in E-business...
Under the pressure of the environmental protection and energies, the automobile industry tries to seek new opportunities-green cars. We tested the model based on the theoretical research and other factors, and predicted Chinese consumer green car use by using structural equation modeling to analyze the data collected through the questionnaire. We also had a discussion about the analysis results.
With the development of the integration of global economy, Supply Chain Management is taken seriously by enterprises from countries all over the world. The development of E-Commerce has provided new opportunities to supply chain management. This paper starts from the fundamental concepts, analyses the impact of Electronic Commerce on supply chain management, and puts forward the main problems that...
Mass customization will be as important to business in the twenty-first century as mass production was in the twentieth which has a close relationship with the e-commerce, since e-commerce provides a convenient and fast way for customers to request their personalized product. The aim of this paper is to present the architecture and system model of mass customization based on e-commerce between customer,...
Proceed from the commerce view, a perfect combination of port and e-commerce is the new breakthrough point that would make port income creating. This paper makes e-commerce thoughts and technologies applied for the traditional port transaction, excavates the value on the base of the port e-commerce platform, studies the profit model of the port e-commerce platform on the aspects of competition structure,...
Based on a strategy implement, risk control and item management informationalization effectiveness evaluation model, an informationalization effectiveness evaluation framework, Aviation Equipments Maintenance Support (AEMS) Information Technology Balanced Scorecard (ITBSC) is established. In this framework, control objectives of information and related technology (COBIT) and informationalization project...
This article comparatively analyzes performance transition in two years that attributes to overseas technology-acquiring M&As carried out by listed companies in Shanghai and Shenzhen Stock Exchanges during 2000 to 2005. The result indicates, in the two years before and after M&As, those companies achieve a obvious rise in their net capital yield, main operating income growth rate and capital...
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