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Peer reviews have been identified as one of the best practices in requirements engineering. The most formal peer review technique - inspection - has been found to be effective for the discovery of defects in documents. Nonetheless, many software companies practice inspections infrequently or not at all. For instance, some engineers consider inspections to be uncreative work that adds costs. This paper...
Requirements engineering and testing offer two complementary views of system development, and can, therefore, benefit from each other. This paper describes the lessons Metso learned from jointly improving requirements and testing processes. The goal of the process improvement was to increase the quality of R&D work. The new requirements and testing processes were piloted in an R&D project...
Marketing experts emphasize that the creation of superior customer value is a key element for companies' success. Understanding how to create value for customers, however, is not trivial in practice. The purpose of this paper is to analyze the role of requirements engineering (RE) in customer value creation. The paper describes experiences gained from six Finnish companies that develop software-intensive...
Usability and requirements engineering both provide means for discovering, analyzing, and fulfilling users' needs. In practice, it is difficult to manage and control user-centered design and system development processes separately. Based on a case study conducted in two software product companies, we have aimed to understand the role of usability specialists in the requirements engineering (RE) process...
An increasing number of organizations are interested in binding requirements and testing more closely together. Based on a series of practitioner interviews conducted in five Finnish organizations, this paper presents a set of good practices that can be applied to create a stronger link between requirements engineering and testing. These practices include early tester participation particularly in...
Under today's fiercely competitive conditions, companies are seeking new means to develop innovative products that satisfy customer and user needs. In order to understand how requirements engineering (RE) can support innovations, we observed RE activities in six Finnish companies. Our observations indicate that RE can play a vital role in the development of innovative products. We identified three...
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