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Novel social question & answer (SQA) sites have attracted popular attention due to good interpersonal communication generating great social benefits in online communities. However, few researches so far have investigated the factors that influence individual's continuous intention, especially from the knowledge seeker's points of view. Thus, drawing on the expectation confirmation model, this...
Remanufacturing has been characterized as a critical component of the circular economy and an engine of the closed loop supply chain process. However, few researches focus on consumers' intention to purchase remanufactured products. To enrich researches on this, we propose an extended theory of planned behavior (TPB) by adding more explanative variables to investigate the affecting factors of consumers'...
In this paper, we consider a single-product, single-period inventory model where the retailer can order from three different suppliers. Supplier 1 is the cheapest but the most unreliable as the retailer may not get as many as he ordered. Supplier 2 is more expensive than supplier 1 by offering a supply option. supplier 3 is the most expensive but most reliable and will serve as an emergency supplier...
Based on service quality theory and relevant literatures, this study establishes a research model of consumers' post-transaction general trust in B2C e-business. The empirical research finds that: at the post-purchase stage, familiarity, perceived safety, product quality and especially service quality significantly positively affects consumers' general trust in web-vendor; nevertheless, the effect...
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