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The recent launch of Google Wallet has brought the issue of technology solutions in mobile payments (m-payments) to the forefront. In deciding whether and when to adopt m-payments, senior managers in banks are concerned about uncertainties regarding future market conditions, technology standards, and consumer and merchant responses, especially their willingness to adopt. This study applies economic...
Economic theory provides a unique vantage point from which to examine issues with respect to emerging technologies, where standards and adoption, business process changes and implementation outcomes, information security, investments and business value, and industry impact require care and consideration on the part of senior management strategists and financial services leaders. In this article, we...
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