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Constructing a scientific and rational experts selection system is an important constituent part in an electronic components verification system. Using experts database, conbined with experts selection, the paper proposes a framework of a target-oriented experts selection dynamic management system, which discriminates four key supporting technologies: the division of experts' fields, the division...
This paper proposes that the external display of “tangible” of perceived service quality is a kind of service inactive interface, and Service inactive interface has great infect on perceived service quality. Based on existed research conclusions, this paper systematically elaborates the concept and construction of service inactive interface, and proposes the theoretical and management implications.
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