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The essence of benchmarking is the process of identifying the highest standards of superiority for products, services or processes and then make the essential improvements to reach those standards. Today, assessment of service is a main management concern for industries tends to convert benchmark in its respective field. In this study, an endeavor has been made by the authors to evaluate the performance...
Any organization, manufacturing or service aims at customer satisfaction by enhancing the value of its products or service facility. Quality of a product is subset of its value and is defined as “totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs”. Thus value of a product or service is dependent on its capability to fulfill...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.