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Manufacturers are combining products and services to provide greater value to the customers. The bundling of physical products and product extension services (PESs) is the strategy adopted by manufacturers most frequently. To enhance customer value, the variety of PESs significantly increases to respond to different kinds of customer needs, which inevitably results in the configuration problem. In...
Services have become an increasingly important part of traditional manufacturing businesses. Manufacturers integrate various services with their product offerings to meet different kinds of customer requirements. In order to retain a competitive advantage of service quality, service cost and customer satisfaction, manufacturers should make as much efforts to service planning as to product planning...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.