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The increasing popularity of the Internet in China has created great challenges and opportunities for various business sectors. The banking industry is no exception. To sustain business competitiveness, more and more financial institutions are providing Internet banking services. Thus, there is a need for research to investigate the way in which Internet banking site features ultimately influence...
Banking sector in China has been substantially influenced by the development of the Internet. As more and more financial institutions launch their Internet banking services, examinations of factors critical to customer adoption decisions become increasingly important. Based on the UTAUT model, the D&M model, and the concept of trust, a comprehensive research model was developed and empirically...
Financial sector is one of the business areas that have been most affected by the spread of Internet. Although millions of dollars have been spent in building online banking systems, reports have shown that potential users may not use the systems for various reasons. So there is a need to identify the factors that determine customer acceptance of Internet banking services. Based on the UTAUT model,...
Internet banking is a hot financial field all over the world these days. According to the unified theory of acceptance and use of technology (UTAUT), performance expectancy, effort expectancy, and social influence are believed to be fundamental in determining the acceptance of various information technologies. In the context of Internet banking, however, these beliefs may not fully explain user's...
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