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Relex studio 2009 is applied in this paper to analyze the reliability problems of automotive braking system. Firstly, the components of braking system are analyzed and the reliability model is established. Secondly, the Fault Tree Analysis (FTA) is done both qualitatively and quantitatively, which helps identify the weakness to avoid accidents occurrence and minimize losses. Thirdly, the failure modes...
Users always expect to acquire high quality services from online banking. Previous studies have found that website system quality is a main factor determining online users' initial adoption and usage. For their continuance usage, service quality may be a main determinant. This research proposes that online banking service quality, reputation and security influence users' continuance usage through...
Website quality is crucial for acquiring user satisfaction and e-commerce website success. Based on TAM and information system success model, we analyze the effect of website quality on user satisfaction. Website quality includes three dimensions: system quality, information quality and service quality. These dimensions affect user satisfaction through perceived ease of use, perceived usefulness and...
Due to perceived high risk in the first transaction and Internet low switching cost, building consumer initial trust is crucial for online vendors. Extant research has often examined determinants of initial trust from the perspectives of TAM and trust transference, and seldom considered the initial trust building from dual-routes. Drawing on ELM, we analyzed the different effect of argument quality...
Mobile service providers often invest heavily on attracting new customers. If these new customers cannot be transformed into loyal ones, service providers will bear great loss. To improve user repurchase behavior, service providers can take measures to directly promote user repurchase on the one hand. On the other hand, they need to curb users' switching behavior. From these two perspectives, this...
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