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The Institute of Medicine considers patient centeredness a core dimension of quality. Several patient/family surveys exist to assess pediatric health care. The Children’s Health Insurance Program Reauthorization Act mandates strengthening quality measurement for children, including for patient/family experience of care.The aim of this study was to determine what instruments exist for measuring patient/family...
–To assess parental experience of pediatric primary care at the level of physician practice and to determine what variation exists among practices.–This cross-sectional survey assessed 7 pediatric primary care practices in eastern Massachusetts. Parents of children aged ≤12 years who received care between July 1999 and June 2000 were surveyed. Parents assessed practice performance in 6 areas of quality:...
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