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Purpose: of the presented paper aimed at motivating the necessity of the accreditation of testing and calibration laboratories and usage of analysis of the clients’ satisfaction as factors deciding about the competitive advantage of those organisations on the European Union market and guaranteeing their participation in the European conformity estimation system. Design/methodology/approach: used for...
Purpose of the presented paper aimed at motivating the necessity of the accreditation of research and standardising laboratories as factors deciding about the competitive advantage of those organisations on the European Union market. Design/methodology/approach used for the research has covered the analyses of results of internal and external audits conducted in one of Polish accredited laboratories...
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