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This article consider problem of education quality in higher school as process of deliver of service that should satisfying consumer (student). Quality as one of significant standard of "listening of consumer voice" and accommodating of realization process to consumers requirements, continuously expend its influence scope. From typically industry and business field nowadays quality enter...
The effective managing of the processes is grounded on taking the decision based on facts - values of assumed criteria. The paper includes an analysis of the qualitative process capability coefficients cp, and cpk which can be used as criteria for validation of manufacturing processes. Possible applications of vibroacoustic methods to the validation of the manufacturing processes for ceramic grinding...
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