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This paper focuses on the information technology (IT) implementers' role in the dynamics of user resistance to IT implementation. We adopt the notion of cybernetic control and conceptualize an IT implementation as a limited system made up of users and an IT application. We propose a cybernetic theory wherein the implementers are the control device, and their objective is to keep the intensity of user...
Inter-organizational information system has exploded as a major concern over the last years, since with the exploitation of new information and communication technologies and in particular of Internet the potential to revolutionize, streamline and enhance supply chain operations has flourished. An IOIS is a supra-system that consists of information systems of cooperating partners. IOIS also brings...
There are a number of forces that have intensified the coordination demands in large, multi-business firms in recent years. This study considers the organizational response of the information technology function to meet those demands for coordination throughout the large firm. We utilize a unique measure, CIO Rank, to highlight an increase in the prominence of the IT function and specifically the...
The following topics are dealt with: system sciences; collaboration systems and technologies; decision technologies and service sciences; digital media content and communication; electronic government; future electric power systems, smart grids, information technology in health care; Internet and the digital economy; knowledge management systems; organizational systems and technology and software...
The concept of open innovation has gained wide-spread attention in different research communities. Nevertheless, it is based on a relatively thin theoretical base dominated by aspects of organizational and intellectual property strategies. Building upon a longitudinal case study, this paper provides an example of open innovation from the Volvo Group. The vehicle manufacturer joined forces for inter-organizational...
For small organizations, there may not be enough resources to justify a ''C'' level executive dedicated to information technology. The issue then becomes what structure can be used to provide for the same level of governance without that high-level visibility. One possibility is to include IT in the services that a landlord would normally provide to a tenant. The business units focus on the business...
Mutually successful win-win outcomes in complex IT service engagements are by no means easy to achieve. Typically, provider and client represent complex organizational entities with multiple agendas and diverse stakeholders involved in long-term engagements. Unsurprisingly, new opportunities to create value arise; however, value propositions can fail to be realized, especially when the provider has...
Using information technology (IT) to bring about organizational change brings together the challenges of improvisation and sensemaking. One approach to managing improvisation is technological-use mediation (TUM), which involves a group of institutionally sanctioned individuals who are responsible for adjusting the technology for the needs of the users as well as setting up rules of use for the technology...
Different information and communication technologies (ICTs) are related in complex ways and, accordingly, their diffusion trajectories are related, too. How can the relationships among multiple ICTs be described and analyzed in a scalable way? In this study, we offer a scalable methodology, based on computational analysis of discourse, to examine the relationships among ICTs. Specifically, we employed...
This paper explores current research around IT-related organizational change in the public sector, and in particular the emergence of "virtual organizations" (VOs) in government. We argue that despite their centrality to broader digital government visions, the tensions and challenges attending VO development remain a theoretical and empirical weak point in digital government scholarship...
This paper takes into account the challenges and issues involved in transforming the delivery of public service from a conventional paper based style towards IT based digital system. While the change may be welcome and necessary in the wake of present days needs; executing the transition may not be all that simple and easy to come. This paper brings forth the experience gathered by authors through...
Adoption of Information Technology (IT) can make a valuable contribution to development of public sector organisation. A reasonable size of budget is allocated every year to IT projects in public sector in both developed and developing countries. However, at present, the majority of public sector IT projects fails either totally or partially. The percentage of failure is even more in developing countries...
This paper focuses on the application of decision support systems (DSS) to top executives and CEOs decision making for enterprises' development. It narrates the experience of Chinese enterprises in the development of decision making and the related emergence of an information-based support organization for enterprises, the information & decision support center. The paper narrates a decision support...
This case study presents a real project, which was undertaken in a major oil company in the Middle East. The Case was business-driven at the early stages of the project but then technology push superseded the business lead. The project was first initiated as part of the organisation's plans to improve its performance through better use of IS/IT. The discussion starts with a brief description on the...
The SECI model of knowledge sharing was reviewed firstly, and based on two knowledge transformation cycles in SECI a mechanism of knowledge sharing for collaborative product design(CPD) under manufacturing supply chain environment was proposed which is a process of group cooperation in the each stage of design it needs the participation of different designer and all kinds of technical personnel and...
Effective knowledge transfer can promote knowledge innovation and enhance knowledge accumulation of IT consulting company. And knowledge network is an effective intermedium to facilitate knowledge transfer process. This paper analyzes the four level knowledge nodes in IT consulting company. A knowledge network conceptual architecture in IT consulting company is proposed. Four typical kinds of knowledge...
This study develops an integrative framework of IT, structure and performance to find the impact of IT on organization structure and performance. It helps to explain the contradictions in the existing literature. The empirical results show that IT does matter in Chinese environment. IT can help the firms to get more formalization, then better performance. Besides, IT has direct impact on organization...
The replacement of industrial age by information age made the traditional vertical division of labor unable to meet the rapidly changing market requirements, therefore, the horizontal integration model has been in place based on a variety of management processes within organization. In this paper, we analyzed four levels of organizational structure reform and the value distribution system basing on...
IT service management has become both more sophisticated and more critical to the business. We are now in an era in which an IT failure or error can interrupt critical business processes, severely damages a corporation 's image, affects the bottom line, and even impacts a company 's stock valuation. As far as organizations become more reliant on technology, the need for reliable, well managed services...
It is proved that universities form one of the oldest established institutions and despite frequent changes in function, they retain policies of their medieval period. These legendary universities are similar to today's organizations in management perspective. Both universities and business organizations face common problems of co-ordinating resources, controlling cost, and facilitating enterprise...
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