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Third party logistic (3PL) providers commonly offer integrated operation, warehousing in addition to the transportation services. A distribution problem experienced by the Logistics & Distribution division in one of the leading 3PL providers in Jakarta is studied in this paper. Starting 2008, this division partitioned Jakarta province into three clustered areas in which a main dedicated courier...
Enterprise architecture (EA) is a description of an enterprise from an integrated business and IT perspective. Enterprise architecture management (EAM) is a management practice of using EA aiming to achieve business/IT alignment. Popular EA literature states that EA always includes a documentation of current and future states of enterprises and describes EAM as an iterative step-wise process. However,...
In recent years, the sustainable development of China's B2B E-commerce has promoted the trade of steel, coal and other commodities, and brought new opportunities and a comprehensive upgrade for the industrial chain where both upstream enterprises and downstream enterprises in, and also attracted a large number of enterprises to join in. Among them, due to their own advantage, the large enterprises...
With short product life-cycles, frequent delivery schedules of products are demanded by customers. Efficient outbound logistics operations are key goals of companies wishing to maintain customer satisfaction and achieve competitive advantage. However, in current warehouse operations, order picking and loading are performed separately and products are picked manually from warehouses according to customer...
This paper follows DMAIC methodology of six sigma to identify and analyze the root causes of the problem of damage of ACP (Aluminum Composite Panel) sheets which leads to customer complaint and suggest solutions to counter it. This problem not only leads to decreased profits but also loss of revenue, loss of market share, and customer dissatisfaction.
Logistics and its involved parties are nowadays faced with demanding challenges, in order to fulfill their customers' needs. Hence logistics service providers are constrained to cooperate with each other, which leads to the challenge of ‘understanding’ each other's service descriptions and integrating the strongly differing IT-systems. An emerging approach to solve this problem is the operation of...
Knowledge management as an intermediary force to study the relationship of social capital, knowledge management and performance in logistics companies. Construct theoretical model and select 157 samples for an empirical study. Structural equation analysis showed that cognitive and relational social capital have no significant positive impact on knowledge creation, and knowledge sharing has no significant...
Security risks exist in fireworks production and storage and there have been many accidents in the past few years. The introduction of chain management for fireworks industry is currently a new exploration and it is the new development trend of this industry. Using environmental monitoring system and the indoor positioning and tracking system based on RFID technology for real-timely monitoring the...
In this paper we propose four ontologies for semantic modeling of information for Freight Transportation Exchanges and we discuss the relationships between them. They play an important role in semantic modeling of freight transportation entities and in supporting the development of agent-based semantic logistics services. This work complements our previous proposal of an agent system for brokering...
With China's increasing military and economic might, the number of airports exported to foreign countries, foreign trade aircrafts for short is enormously increasing. Despite the international recognition of characteristics, safety and economy of aircrafts developed by China, researches on operational station show that logistic support issue of foreign trade aircrafts is the crucial problem during...
The aim of this paper is to present a mathematical approach to support the decision making of distribution center location. We use the LP model to decide the (distribution center) DC's capacity and location with the consideration of delivery time. We find that the time cost effects decision of distribution center location significantly and suggest that manager should involve cost of time in their...
This paper aims to investigate the impacts of service quality on customer satisfaction and loyalty in the e-commerce context, in particular from a triad view of customer-e-retailer-3PL (third party logistics) provider. A literature review is primarily used to determine the conceptual model and to develop the measurement scales. Data were collected through online questionnaire survey conducted in China...
With the development of the Internet, online shopping has become a symbol of the times. The delivery, as the most critical part is also developed rapidly. The study of the relationship between online shops, express delivery and customer satisfaction has become a hot topic. This article analyzed the impact of online shops and express service quality from the perspective of customer satisfaction, taking...
In this paper, we illustrate the feasibility of Taobao's implementation of 4PL from economy, technology, 3PL's participation and profitability. This paper prove the feasibility for the 3PL enterprises to participate in Taobao's 4PL, using Bertrand.J oligopoly model. It bulid revenue model through simplifying the model of cooperation between 3PL and 4PL in Wang nan's paper, using supply and demand...
In order to reduce logistics costs, plenty of enterprises outsource transportation service to a third logistics service provider. As transportation involves a number of routes, outsourcing may be distributed to several logistics service providers. In this paper, combinatorial auction and mechanism design theory are introduced to transportation routes planning. logistics service providers are selected...
As an analysis case study on actual operation of third-party logistics enterprise of department stores in Taiwan, the questionnaire survey of this paper combined with relevant theory and research foundation, and proposes a methodology for conducting a customer-based competitive analysis. The logistics distribution service through competitive position evaluation analysis, confirm the superiority of...
This article describes an exact method based on a Branch & Cut algorithm for the multi-region vehicle routing problem in large quantities by a heterogeneous fleet of vehicles. Test results on different problem instances are presented after have been solved by CPLEX.
Currently, e-commerce is being applied more and more widely in daily life. However, how to give an accurate, real-time and low-cost estimation of online retail sales is still a difficult problem from both academic and industrial aspects. This paper presents an efficient method for the estimation of online retail sales that is characterized by an order detection algorithm embedded in distributed clients...
With the development of Low Carbon Economy, Low Carbon Logistics has attracted more and more researches' attention. Logistics routing optimization is one of the important ways to reduce carbon emissions. Based on the analysis of practical problem, considered the cost, time and carbon emissions three properties of the route, a mathematical model of the point to point multi-objects routing optimization...
Logistics is the integrated management of all of the activities required to move products through the supply chain. For a typical product, this supply chain extends from a raw material source through the production and distribution system to the point of consumption and the associated reverse logistics. The logistical activities are comprised of freight transport, storage, inventory management, materials...
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