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IEEE Transactions on Professional Communication > 2013 > 56 > 1 > 50 - 66
Knowledge and Information Systems > 2014 > 38 > 2 > 447-468
IEEE Transactions on Professional Communication > 2013 > 56 > 1 > 50 - 66
Knowledge and Information Systems > 2014 > 38 > 2 > 447-468