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With the rapid development of the e-government, citizens could enjoy much more service from e-gov Web sites. However, the academic research in the field of assessing e-gov service quality is handful. Developed by A. Paramana et al., E-S-QUAL and E-Recs-QUAL are scales used to evaluate the service quality delivered by B2C Web sites. In this article, Basing on E-S-QUAL and E-RecS-QUAL and taking the...
Manual failure diagnosis in large-scale software systems is time-consuming and error-prone. Automatic failure diagnosis support mechanisms can potentially narrow down, or even localize faults within a very short time which both helps to preserve system availability. A large class of automatic failure diagnosis approaches consists of two steps: 1) computation of component anomaly scores; 2) global...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.