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B to C market in Japan has been expanding as developing ICT infrastructure. In order to expand online shop market, we research consumer behavior of online shops. From our research at five universities, although many students utilize online shop web site, they have the inertia for real store in purchasing. They find out different conveniences and inconveniences to online shops for each goods. Students...
In this study we evaluate the information and interface design of the shopping Website, in order to better understand how to provide service suited to the customer. The Internet consumer behavior model forms the structural basis of the examination. An evaluation form was designed based on this model and used to examine 351 domestic and foreign shopping Websites, for information and interface design...
In order to examine whether DeLone and McLean information system (IS) model can be used in explaining online consumer behavior in China, a model is developed based on it from consumerpsilas perception perspective. Considering Chinese consumerpsilas risk-averse character, a risk factor is added. In empirical analysis, the university students are used as samples and structure equation modeling (SEM)...
Despite the suggestions of friction-free information availability, considerable price dispersions for the same product are not uncommon across online retailers in the business-to-consumer (B2C) segment. Online customers do not necessarily always buy from the site with the lowest price, suggesting that other forces are at work. This paper presents and empirically examines a model that proposes that...
Customer segmentation is the basis of the customer relationship management (CRM). For the retail business, customer segmentation through certain methods will help the good implementation of customer relationship management. The customer segmentation based on the purchase behavior may bean effective method of choice. Principal component analysis (PCA) is a method of multivariate statistical analysis...
The development and progress of ICT in the recent two decades has brought great changes to the whole world. Nowadays, ICT is being applied abroad, typically applied on Internet. As for consumerpsilas behavior, e-shopping is common. This research does an analysis in the factors on traditional shopping (in-store shopping) and e-shopping by SEM Models. Also, this research analyses the causes of e-shopping...
A study of consumer acceptance of the Internet as a channel of purchasing creative products (e.g. apparel) was conducted using a modified technology acceptance model (TAM). Two consumer characteristics (product involvement and product innovativeness) were introduced into the TAM to develop an extended model. Through checking the extended model, we found that the proposed model was valid in explaining...
In today's grocery the products are getting more homogenous and attributes are getting more complex. Consumers should be supported in their decisions during the shopping process. The main objective of this paper is to look at the conditions needed to transfer the concepts of online recommender systems to conventional brick-and-mortar grocery stores. RFID and plan recognition is considered to observe...
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