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This article is about quality of Russian service companies. The author's opinion is this level is quite low (in support of that he leads poll results). Further ISO 9001 standard is mentioned and reasons why it and statistical process control got wide recognition along manufacturers but not service sector. As a solution, a standard for automobile manufacturers ISO 16949 is taken. The approach ISO 16949...
The evolution of the harmonized set of ISO/IEC/IEEE 15288-12207 related standards and technical reports that are discussed in this International Standardprovides detailed requirements and guidance on the application of system life cycle processes. This International Standard unifies technical and managementrequirements and guidance from several of these sources to specify the requirements for the...
Using ISO9000 series standards and the excellence performance model of China, we design a survey questionnaire to investigate quality management status quo of food industry in China. Through questionnaire investigation and statistical analyses, we find the quality management status quo of large-scale enterprises are better than that of medium-scales and small-scales, while medium-scale enterprises...
The paper presents the survey result and analysis of TQM practices being followed by maintenance and repair workshops which are raised to provide intimate maintenance and repair support for wide variety of highly complex and sophisticated equipment in the diverse terrain and weather conditions in India. From an extensive review of total quality management literature, the ten primary elements of TQM...
Total productive maintenance (TPM) is a method to improve and enhance productivity. TPM permanently improves the overall effectiveness of equipment, with the active involvement of operators. This paper describes the pilot implementation and evaluation of TPM for the dental units in the Dental Hospital, Faculty of Dentistry, Chiang Mai University, Thailand. The paper aims to develop a methodology for...
Revision of ISO/IEC 15288-2004. This International Standard was jointly developed by ISO/IEC and IEEE. This International Standard establishes a common process framework for describing the life cycle of man-made systems. It defines a set of processes and associated terminology for the full life cycle, including conception, development, production, utilization, support and retirement. This standard...
Revision of ISO/IEC 15288-2004. This International Standard was jointly developed by ISO/IEC and IEEE. This International Standard establishes a common process framework for describing the life cycle of man-made systems. It defines a set of processes and associated terminology for the full life cycle, including conception, development, production, utilization, support and retirement. This standard...
Following a survey assessing the satisfaction of client–employers with their occupational health service, it was now assessed how employees themselves evaluate their occupational health service. Employees completed a questionnaire in order to examine their degree of satisfaction about the different services, procedures and processes offered by the External service. A questionnaire has been sent to...
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