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Last years have brought a transformation in the use of Information Technologies. However, IT spending is not under an adequate control. This situation is even worse in micro, small and medium enterprises. A critical aspect is to know what services they spend their money. So, it is necessary to know what services the IT department provides. The objective of this paper is to show a model based on the...
Federated policy systems are required to support the emergent complexity and organizational heterogeneity of modern Internet service delivery. This paper presents a distributed policy management approach which utilizes a flexible, tree-based capability authority model to partition and delegate federated capabilities or services. A trust management model and a delegation logic is defined which supports...
This thesis indicates that exhibition industry in China is carrying out a reform from service platform to brand type and shows the significance and feasibility of virtual pavilion. Then, it analyzes the issues and misunderstandings of establishing and improving virtual pavilion, and points out that integrated design is core thought. Besides, it reveals the four elements of brand building on virtual...
This paper describes networked manufacturing and customer relationship management, and points out that networked manufacturing customer relationship management system (NMCRM) has three functional characteristics of customization, integration and statistics. It puts forward functional structure of the system and designs its subsystems of sale exposition, service management, customer management, function...
Cloud computing offers the potential to dramatically reduce the cost of software services through the commoditization of information technology assets and on-demand usage patterns. However, the complexity of determining resource provision policies for applications in such complex environments introduces significant inefficiencies and has driven the emergence of a new class of infrastructure called...
In the Future Internet, free exchange of information between enterprise applications and networking systems promotes the personalization of services and enables many different types of end-user applications and management operations optimizing the network performance. As result of this free information exchange, we need to facilitate the federation of information between these applications, harmonizing...
The following topics are dealt with: wireless networking; network optimization; service management; visualization and P2P; cloud management; information modeling; performance and fault management; resource allocation & control; IMS/SIP; IT management; traffic flows, sampling, and classification; routing; intrusion detection and fault management; resource management; WLAN and ad hoc networks; policy-based...
One of the network and services management problems is security, either in preventing attacks and using computational mechanisms to protect data and systems or in administrative matters, which involves not just what needs to be protected, but also what security service levels will be delivered. This paper explores Service Level Agreements for Security or just Sec-SLAs. Is tried to provide an overview...
Grid technology enables business management resource sharing, and eliminates the phenomenon of island resources. Quality chain is functional value chain of product or service quality forming process. In the paper, quality chain service management by use of grid technology in manufacturing industry is preliminarily studied, and the architecture of quality chain grid is proposed. Then a quality chain...
With the development of Internet and computation technique, many areas begin to process their own area data more accurately. Especially, oil field area involves many disciplinary area data, such as physical geography disciplinary, geological disciplinary, reservoir engineering disciplinary and so on, data from simple character type to complex bulk data volume type. How to effectively manage these...
The great challenges of Internet service fault management are uncertainty and noise. To address these challenges, we model the service scenario through a multi-layer management model, and propose an approach using active probing to detect and diagnose faults. This approach uses bipartite Bayesian network as dependency model, binary symmetric channel as noise model, and is composed of two phases: fault...
The following topics are dealt with: cloud computing; resource management; P2P networks; distributed storage; delay assurance; data security; wireless networks; QoS routing; TCP; and service management.
While the term future Internet has gained a lot of interest recently, there is little agreement on what this term means or what the future Internet looks like. By taking the viewpoint of an Internet user who is interested in using Internet services and not so much in the protocols that move data around, we first describe some possible future Internet services. In a second step we derive some network...
The purpose of marketplaces in an economic sense is the offering of a venue for selling and buying goods. On the Internet, virtual marketplaces for trading goods have also been known since the 1990s. More recently, the marketplace idea has been extended towards the exchange of highly-specialised, custom services which are technically implemented as redistributable Web services. As opposed to tradable...
With the popularity of Web2.0, web has become to be a application programming platform where third parties can create new applications (mash-ups) mixing the functionality offered by others. Now this trend has extended to the domain of mobile networks. The combination of mashup and mobile networks would make the mashup more powerful and provide additional user value. This paper explores how to realize...
The advent of Web 2.0 has brought a surprise to users, which helps us acquire massive information dynamically and communicate with others flexibly. Meanwhile, social computing for learning has developed also to help further information processing and analyzing in a powerful way. People can learn and communicate through several ways, including Internet based on computers and mobile networks based on...
With the popularity of Web2.0, web has become to be a application programming platform where third parties can create new applications (mash-ups) mixing the functionality offered by others. This trend has extended to the domain of mobile networks. Combining mashup and mobile networks would make the mashup more powerful and provide additional user value. This paper explores how to realize operational...
IMS and other service platforms embrace the current trend of respecting the Internet paradigm of transport and application layers separation, yet building interfaces between both domains. We push forward this concept and consider "information transport" as any other service. By information transport service we refer to the task of making the information flow from one end of the network to...
The following topics are dealt with: service sciences; service processes and systems; service management; service oriented ICT and application tools; Internet; service industries.
The following topics are dealt with: data engineering; self-managing database system; RFID data management; service management; mobile environment; information integration method; similarity search; secure semantic Web; blogs; social media; Web 2.0; database ranking.
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