The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
Regretted apologies create a unique rhetorical situation, possibly leading to an apology for an apology. This essay draws on the work of Benoit’s (1995) image repair typology to survey attempts to repair image when the offense is an earlier attempt at image repair. Two case studies are offered—one in politics and one in entertainment—to assess image repair efforts after regretted apologies. Implications...
This study analyzes how Senator Allen responded to the negative public relations incidents that occurred during his 2006 reelection campaign. Through a content analysis of Allen's media releases and interviews with Allen's communication staffers this study identifies Allen's image repair discourse strategies and tactics. This study also evaluates the effectiveness of these strategies and tactics through...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.