The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
The SERVQUAL allows the measurement of the user's perception of service quality. The present survey was made among people who regularly use the services of libraries. A questionnaire was sent to a random sample of the population and 787 answers were obtained. Data was collected from readers who attend several types of libraries: public (central and local), of the Calouste Gulbenkian Foundation, belonging...
Teza/cel artykułu – Artykuł prezentuje wyniki badań jakości usług bibliotecznych świadczonych przez Bibliotekę Medyczną Collegium Medicum w Bydgoszczy (BMCM w Bydgoszczy) i Bibliotekę Główną Uniwersytetu Medycznego w Białymstoku (BGUM w Białymstoku). Metody badań – Badania przeprowadzono w roku akademickim 2009/2010 wśród studentów BMCM w Bydgoszczy oraz BGUM w Białymstoku. W celu zmierzenia jakości...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.