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Under the trend of global trade, there becomes no boundary among countries. Following the tendency for achieving good quality, not only on the quality focus of products, Taiwan's companies paid much attention to quality system certification. Achieving the ISO 9001 quality management system certificate become the first priority for the quality level recognition of those companies. During the certification...
The paper discusses the influence a quality management system has on an organisation’s modernisation. The essence of quality management contained in ISO series 9000 norms is described along with eight rules of management that can be used by organisations to modernise. The basic tools of quality management in organisations that use QMS are also discussed.
Some people often think about ISO 9000 as a group of documents, or a set of interrelated ideas, principles and rules that only concerns with the conformity to the documents. The true aim of 9000 system to enhance customer satisfaction and enterprise performance is compromised, so its effectiveness is often being questioned. Therefore, this paper proposes a quality system evaluation methods based on...
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