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Under the condition of global economy integration and rapid development of information technique, the customer has become the most important resource of the enterprise. If we can effectively use the customer knowledge, we then can make the customer relationship management to correctly match the customer's needs, and make the enterprise's development to well accord with the market needs. So there are...
The global economy has been gradually developing and aiming to promote the economic growth and to propel the industrial production. This article analyzes the competence of knowledge accumulation in Taiwan's enterprises by expert interviews, Analytic Hierarchy Process (AHP), and fuzzy set theory. This article shows that the competence of knowledge accumulation can be divided into three major influential...
Since information technologies has become global to address the needs of the global market, companies take advantage of advanced information technologies in achieving their global supply chain. Knowledge share is now recognized as a key, competitive advantage of logistics enterprises. In the global economy, cooperation and alliance-based knowledge are increasingly important as the way of sharing knowledge...
Knowledge is considered as an enterprise's invisible assets. Surviving in today's highly competitive and ever expanding global economy increasingly raised requires for extended enterprises to stimulate the integration of knowledge management (KM) function into ERP systems for knowledge asset management. Due to the fact that both types of assets need to be properly managed, the integration of KM and...
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